Emergency workers who needed to take an obese teenager from her home to a hospital in Wales had to break through a wall of the residence to get her out and into an ambulance, officials said Friday.

With a baby on life support, suspicions that a pregnant woman received negligent care at Florida State Hospital have cost at least two employees their jobs and led to a criminal investigation and a possible lawsuit against the state.

Officers who responded to a call for help on Florida’s Turnpike said they were just doing their duty.